# Customer & Industry Requirements ## 1SupplierDeclaration.EveryCustomerSatisfied.CertivoValidatesAllofThem. IMDS, IPC-1752, Apple RSS, Boeing D6-82479, GM GMW3059—you sell to 10 OEMs, each demanding different material declarations. Certivo automates supplier evidence collection, validates against every customer requirement simultaneously, and generates customer-ready compliance packages on demand. ## The Problem ## Multi-CustomerComplianceIsManualHell ###### Duplicate Data Collection Same supplier, same part, same data—but GM wants IMDS format, Ford wants RSMS, Apple wants IPC-1752. You're collecting the same information five different ways. ###### Manual Declaration Review Supplier sends a PDF. Someone reads it. Manually checks against GM limits. Then Ford. Then Toyota. One declaration = 3 hours of manual work × 500 suppliers. ###### Conflicting Requirements **Customer A allows a substance at 100ppm. Customer B bans it at 50ppm. Same part going to both. You discovered the conflict when B rejected your shipment.** ###### Requirement Updates You Missed GM updated GMW3059 three months ago. Which of your 800 parts are affected? You won't know until a customer rejects a shipment—or worse, recalls a product. ## PlatformCapabilities Compliance at a Glance: Customer Dashboard See Compliance by Customer—Not Just by Regulation No more juggling separate views. Every customer shows product compliance, supplier status, and gaps—with conflicts and deadlines flagged automatically. Key Capabilities: ✅ Per-customer compliance scores with drill-down to parts ✅ Gap analysis: what's missing to ship to each specific OEM ✅ Conflict detection when customers have incompatible thresholds ✅ Deadline tracking for customer audits and IMDS submissions AI-Powered Validation: Multi-Customer Intelligence One Submission. Every Customer Requirement Validated. Our AI agent, CORA, reads supplier documents like your best analyst—but at 10,000x the speed. Substances extracted, thresholds validated per customer, conflicts flagged automatically. Key Capabilities: ✅ AI parses any declaration format to substance level with CAS numbers ✅ Multi-framework validation: GM, Ford, Toyota, VW, Apple, Boeing simultaneously ✅ Conflict detection when customers have incompatible thresholds ✅ Anomaly detection flags inconsistent or suspicious data Customer Response: Evidence Generation OEM Audit? Evidence Pack in 4 Hours. When customers request compliance proof, generate complete customer-specific evidence packages instantly—CoCs, declarations, test reports, all in one click. Key Capabilities: ✅ AI-powered inbox reads customer requests automatically ✅ Auto-respond with latest valid certificates attached ✅ Generate customer-specific CoCs at product, part, or lot level ✅ IMDS-ready data packages and portal submissions ## How Certivo Works ## 5CoreFeatures Multi-Customer Declaration Collection AI Parsing & Data Extraction Multi-Customer Rule Engine Requirement Version Intelligence Customer Evidence & Audit Packs Multi-Customer Declaration Collection Stop chasing suppliers separately for each customer. CORA handles outreach to your entire supply base automatically. [Learn more about automating supplier collaboration.](/content/use-case-gallery/streamline-supplier-documentation/index.html) Capabilities: - CORA sends tailored requests per customer requirement - Multi-format ingestion—IPC-1752, IMDS, proprietary, free-form - Free supplier portal in 15+ languages - Access pre-verified data from Global Supplier Marketplace 98% supplier response rate AI Parsing & Data Extraction Stop manually reviewing declarations. Our AI agent, CORA, extracts every substance, validates every threshold, flags every issue. [See how AI-powered compliance automation transforms operations.](/content/use-case-gallery/streamline-supplier-documentation/index.html) Capabilities: - Parse any declaration format to substance level with CAS numbers - IPC-1752, IMDS exports, proprietary formats, even free-form PDFs - Cross-reference extracted substances against chemical databases - Anomaly detection flags inconsistent or suspicious data 99.2% extraction accuracy Multi-Customer Rule Engine Your supplier sends one declaration. Certivo tells you if you're compliant with 10+ customer requirements instantly. Capabilities: - One submission validates against GM, Ford, Toyota, VW, Apple, Boeing simultaneously - Conflict detection when customers have incompatible thresholds - Automatic re-evaluation when any customer updates requirements - Imputed calculations with confidence scoring when data is missing 10+ customer requirements per doc Requirement Version Intelligence When GM updates GMW3059, you know in hours—not when shipments get rejected. [Discover proactive compliance monitoring.](/content/use-case-gallery/manage-compliance-risk-proactively/index.html) Capabilities: - Our AI agent, CORA, monitors customer specs for changes and additions - Delta extraction—what's new, removed, threshold changes - Impact mapping to affected products, parts, and suppliers - One-click re-collection campaigns for updated requirements Real time update detection Customer Evidence & Audit Packs Customer audit in 2 weeks? Generate the complete evidence pack in 4 hours. [Learn how to respond faster to customer RFQs.](/content/use-case-gallery/respond-faster-to-customer-rfqs/index.html) Capabilities: - AI-powered inbox reads customer requests automatically - Auto-respond with latest valid certificates attached - Generate customer-specific compliance packages at product, part, or lot level - IMDS-ready data packages and portal submissions 4 hrs to evidence package ## Customer&IndustryRequirementSystems Click any OEM framework to see the specific multi-customer challenges and how CORA, Certivo's AI agent validates them all from a single supplier submission. IMDS [International Material Data System](/content/frameworks/imds-compliance/index.html) Automotive industry's mandatory material data system used by virtually all major OEMs. ## Industries We Serve ## Multi-CustomerManufacturing From automotive to aerospace to medical devices—if you're managing conflicting customer requirements across multiple OEMs, we solve it. ### Automotive Manufacturing Manage GM, Ford, Toyota, VW requirements simultaneously from one supplier submission ### Aerospace & Defense Boeing, Airbus, and defense prime flowdowns with process qualification tracking ### Electronics Manufacturing Apple RSS, Dell, HP customer requirements validated from same supplier declarations ### Semiconductor & High-Tech Fab customer requirements and equipment OEM specs from unified material data ### Medical Devices & Equipment OEM material requirements and MDR biocompatibility from unified supplier data ### Industrial Machinery & Heavy Equipment Caterpillar, Deere, CNH requirements managed from common supplier evidence ### Energy & Infrastructure Multiple OEM battery requirements with due diligence from supplier declarations ### Consumer Goods Meet retailer requirements and brand-specific substance restrictions from unified data ### Chemical Manufacturing Multi-customer substance restriction compliance across OEM and regulatory frameworks ## Return on Investment ## TheBusinessCaseforCertivo ##### 90% ###### Manual Review Eliminated Reduction in time spent manually reviewing supplier declarations against customer requirements. ##### 4 hrs ###### Audit Response Time Generate complete customer evidence packs vs. weeks of scrambling. ##### 3x ###### Issues Caught Earlier More conflicts and gaps identified through AI validation vs. manual review. ### Key Statistics 0+ Customer frameworks covered 0+ Declarations validated monthly 0.2% AI extraction accuracy ## FrequentlyAskedQuestions How does Certivo manage compliance for multiple OEM customer requirements at once? Certivo uses AI-native compliance automation powered by our AI agent, CORA, to validate a single supplier declaration against multiple OEM requirements simultaneously. This enables BOM-level compliance intelligence, multi-framework conflict detection, and continuous audit-ready documentation without running parallel compliance workflows. Can Certivo handle different customer systems like IMDS, IPC-1752, and proprietary OEM specs together? Yes. Certivo is built for multi-customer compliance management across IMDS, IPC-1752, Apple RSS, Boeing, GM, and other OEM frameworks. CORA normalizes data across formats to provide standardized supplier questionnaire frameworks and specialized substance reporting solutions from one centralized platform. How does CORA reduce manual review of supplier declarations? CORA automatically extracts substances at the CAS level, applies customer-specific rules, and flags conflicts or gaps in real time. This enables AI-native compliance automation, eliminates manual document review, and supports multi-tier supply chain transparency across suppliers, parts, and products. What happens when a customer updates their material or substance requirements? Certivo provides regulatory horizon scanning intelligence and customer-spec monitoring. When requirements change, CORA identifies impacted BOMs, suppliers, and products instantly—supporting continuous audit-ready documentation and proactive compliance instead of reactive firefighting. Can Certivo integrate with PLM or ERP systems for customer compliance tracking? Yes. Certivo supports integrated PLM ERP compliance by connecting material compliance data directly to product records. This enables centralized compliance intelligence, digital product passport enablement, and consistent customer-ready evidence across systems. How does Certivo help scale chemical compliance across global supply chains? Certivo provides centralized supplier self-service portals where suppliers submit once and comply with multiple customer requirements. CORA continuously validates data to power supplier risk scoring ecosystems, improve response rates, and reduce compliance gaps across the supply chain.